Frequently Asked Questions

Frequently Asked Questions

What are the check-in and check-out times?

Check-in is available from 3:00 PM. Check-out must be completed by 11:00 AM.

Does the hotel offer breakfast?

Yes, we offer a rich breakfast buffet from 7:00 AM to 10:00 AM.

Is there parking available?

Yes, we have limited parking spaces in front of the hotel. Alternatively, there are public parking options nearby.

Are pets allowed?

Pets are allowed upon prior arrangement. Additional fees may apply.

How can I cancel my booking?

Cancellations can be made free of charge up to 24 hours before arrival. Please contact us directly.

Is there WiFi in the hotel?

Yes, free WiFi is available throughout the hotel.

How do I get to the hotel from the airport?

From Vienna Airport, take the S7 S-Bahn towards Vienna and change at Vienna Mitte station. From there, take the U4 to Schönbrunn station.

Does the hotel have smoking rooms?

No, the hotel is completely smoke-free.